Privacy policy
Privacy Policy
Last Updated: [June 13, 2026]
Welcome to Kartivo ("we," "our," or "us"). At Kartivo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.Kartivo.store, purchase products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
Full Name
Email Address
Phone Number
Shipping Address
Billing Address
Payment Information
Order History
Automatically Collected Information
When you visit our website, we may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Pages Viewed
Time Spent on Site
Referral Sources
Marketing Information
If you choose to receive promotional communications, we may collect information regarding your preferences and interactions with our marketing campaigns.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Communicate order updates
Improve our website and services
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Send promotional offers and newsletters (with your consent)
Comply with legal obligations
We do not sell your personal information to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience.
Cookies may be used to:
Remember your preferences
Maintain shopping cart functionality
Analyze website traffic
Improve site performance
Deliver relevant advertisements
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Third-Party Services
We may use trusted third-party service providers to operate our business, including:
Shopify (e-commerce platform)
Payment gateways
Shipping and logistics providers
Analytics providers
Marketing and advertising platforms
These providers may collect, process, and store information necessary to perform their services.
We encourage users to review the privacy policies of any third-party services they interact with.
5. Payment Information
Payments made through our website are processed by secure third-party payment providers.
Kartivo does not store complete credit card, debit card, UPI PIN, or banking credentials on its servers.
Payment processing is governed by the privacy and security practices of the respective payment provider.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against:
Unauthorized access
Disclosure
Alteration
Loss
Misuse
While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Sharing of Information
We may share information only when necessary:
With payment processors
With shipping and delivery partners
With customer support providers
With legal authorities when required by law
During business transfers, mergers, or acquisitions
We do not rent or sell customer information to third parties.
8. Customer Rights
You may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw marketing consent
Request details regarding how your information is used
To exercise any of these rights, contact us using the information below.
9. Data Retention
We retain personal information only for as long as necessary to:
Provide services
Complete transactions
Comply with legal obligations
Resolve disputes
Enforce agreements
When information is no longer required, it will be securely deleted or anonymized.
10. Children's Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
11. International Visitors
If you access our website from outside India, please note that your information may be processed and stored in India or other jurisdictions where our service providers operate.
By using our website, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Website: www.Kartivo.store
Email: kartivo.store.ag@gmail.com
Business Name: Kartivo
Address: Race Course Road, Gwalior, MP, 474005
Customer Support Hours: 24/7
We will make reasonable efforts to respond to inquiries in a timely manner.
