Terms of service
Last Updated: [June 13, 2026]
Welcome to Kartivo. These Terms of Service ("Terms") govern your use of our website, www.Kartivo.store, and any products or services offered through the website.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. General Conditions
By using this website, you confirm that:
You are at least 18 years of age or using the website under parental supervision.
You will provide accurate and complete information when making purchases or creating an account.
You will not use our website for any unlawful or unauthorized purpose.
We reserve the right to refuse service to anyone at any time for any reason.
2. Account Terms
If you create an account with Kartivo:
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities conducted through your account.
You must immediately notify us of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
3. Products and Services
We strive to ensure that all product information, images, specifications, and pricing displayed on our website are accurate.
However:
Product colors may vary due to screen settings.
Packaging may differ from images shown.
Product availability is subject to stock availability.
We do not guarantee that product descriptions are completely error-free.
We reserve the right to modify or discontinue products without prior notice.
4. Pricing and Payment
All prices displayed on www.Kartivo.store are in Indian Rupees (INR) unless otherwise specified.
By placing an order, you agree that:
You are authorized to use the selected payment method.
Payment information provided is accurate and complete.
Applicable taxes, shipping fees, and other charges may be added during checkout.
We reserve the right to change prices without prior notice.
In case of pricing errors, we reserve the right to cancel affected orders and issue refunds where applicable.
5. Order Acceptance and Cancellation
Placing an order does not guarantee acceptance.
We reserve the right to:
Refuse or cancel any order.
Limit quantities purchased.
Verify payment information before processing.
Orders may be cancelled due to:
Product unavailability
Pricing errors
Suspected fraudulent activity
Incorrect customer information
If payment has already been made, an appropriate refund will be processed.
6. Shipping and Delivery
We aim to process and ship orders promptly.
Estimated delivery times are provided for convenience only and may vary due to:
Courier delays
Weather conditions
Operational issues
Regional restrictions
Kartivo is not responsible for delays caused by third-party logistics providers.
Customers are responsible for providing accurate shipping information.
7. Returns and Refunds
Our Return and Refund Policy forms part of these Terms.
Customers may request returns or refunds according to the conditions outlined in our Refund Policy.
Return requests must generally be submitted within [7] days of receiving the product unless otherwise stated.
Refund approval remains subject to product inspection and eligibility requirements.
Certain products may be non-returnable due to hygiene, safety, customization, or other applicable reasons.
8. Intellectual Property
All content available on the website, including:
Logos
Text
Images
Graphics
Product listings
Website design
is owned by or licensed to Kartivo and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
9. Prohibited Uses
You agree not to use the website:
For unlawful activities
To violate any regulations or laws
To transmit viruses or malicious code
To interfere with website functionality
To collect customer information without authorization
To engage in fraudulent transactions
To attempt unauthorized access to systems or accounts
Violation of these provisions may result in account termination and legal action.
10. Third-Party Services
Our website may integrate with third-party providers including:
Payment gateways
Logistics providers
Marketing tools
Analytics services
We are not responsible for the practices, content, or policies of third-party services.
Users should review the applicable policies of those providers.
11. Limitation of Liability
To the maximum extent permitted by law:
Kartivo, its owners, employees, affiliates, partners, and service providers shall not be liable for:
Indirect damages
Incidental damages
Consequential damages
Loss of profits
Business interruption
Data loss
arising from the use of our website, products, or services.
Our total liability for any claim shall not exceed the amount paid by the customer for the relevant order.
12. Disclaimer of Warranties
All products and services are provided on an "as is" and "as available" basis.
We make no guarantees regarding:
Continuous website availability
Error-free operation
Uninterrupted service
Suitability of products for specific purposes
To the extent permitted by law, all warranties are disclaimed.
13. Indemnification
You agree to indemnify and hold harmless Kartivo, its owners, employees, affiliates, and partners from any claims, damages, liabilities, losses, or expenses arising from:
Violation of these Terms
Misuse of the website
Violation of applicable laws
Infringement of third-party rights
14. Governing Law and Jurisdiction
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms, the website, products, or services shall be subject to the exclusive jurisdiction of the courts located in [Gwalior, India].
15. Changes to These Terms
We reserve the right to update, modify, or replace these Terms at any time.
Changes become effective immediately upon publication on the website.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
16. Contact Information
For questions regarding these Terms of Service, please contact us:
Website: www.Kartivo.store
Email: kartivo.store.ag@gmail.com
Business Name: Kartivo
Business Address: Race Course Road, Gwalior, M.P., 474005
Customer Support Hours: 24/7
We will make reasonable efforts to respond to inquiries promptly.
